Ruishu Fan profile photo
I am a student from China. My project uses an app as a medium to help middle-aged people in Chinese cities say a proper farewell to their loved ones who have passed away, via a digital memorial platform.

SLOWLY

Overall rendering

Design Details

This design is based on the five stages of grief experienced when a loved one passes away. The five stages are as follows: 1. Denial. The user is in a state of shock, refuses to accept the reality of the situation, and is unwilling to believe that the bereavement has actually occurred. Behaviourally, this manifests as repeatedly viewing old content or playing back the same audio recording over and over. The difficulty lies in the inability to face the situation. 2. Anger. The user projects their grief onto the outside world, possibly blaming others, themselves or fate. For example: blaming doctors for failing to prevent the illness; accusing family members of a lack of care or support; feeling anger towards God or a higher spiritual power; feeling anger or self-reproach regarding one’s own death; or becoming easily irritable or losing patience. 3. Bargaining. The user oscillates between accepting and rejecting the reality, repeatedly imagining ‘if only…’, in an attempt to psychologically alter the facts to lessen the impact. The difficulty lies in the fact that none of these ‘what ifs’ are ever answered. 4. Despair. The user realises the facts cannot be changed and sinks into a state of helplessness and despondency, possibly feeling unable to do anything at all. The dilemma lies in the fact that they lack even the motivation to express themselves. 5. Acceptance. The user accepts the loss as part of life, is able to regain a sense of calm from their grief, and can now live with it. Each stage is presented using different background colours and interactive methods.

The app first uses the ‘Emotion Fairy’ to ask questions and determine the user’s emotional state, after which it takes them to the virtual space page; the background of the virtual space changes automatically based on the test results. Users can choose to create a detailed virtual space or an abstract one for their memorial; through various interactive methods and the ability to build their own space, they can express their individuality and avoid a cookie-cutter approach.